Policies

At Sammy Digital Solutions we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

• Name, email address, phone number

• Business details

• Payment information (processed securely via third-party payment gateways)

• Website usage data (cookies, IP address, browser type)

2. How We Use Your Information

We use your information to:

• Provide and manage our services

• Process payments

• Communicate with you regarding your projects

• Improve our website and services

• Send promotional updates (only with consent)

3. Sharing of Information

We do not sell or rent your personal data. We may share data with:

• Payment gateway providers

• Analytics tools

• Legal authorities if required by law

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access or misuse.

5. Cookies

Our website uses cookies to enhance user experience and analyze traffic.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

1. Services

Sammy Digital Solutions provides digital marketing services including but not limited to SEO, social media marketing, paid advertising, and website optimization.

2. Payments

• All payments must be made in advance unless otherwise agreed.

• Pricing is subject to change with prior notice.

• Taxes (if applicable) will be charged as per regulations.

3. Client Responsibilities

Clients must provide accurate information, required access, and approvals in a timely manner.

4. No Guarantee of Results

We do not guarantee specific results such as rankings, traffic, or revenue, as outcomes depend on multiple external factors.

5. Intellectual Property

All content created remains the property of the client upon full payment unless otherwise agreed.

6. Limitation of Liability

We are not liable for any indirect or consequential losses arising from the use of our services.

7. Termination

We reserve the right to terminate services if terms are violated.

8. Governing Law

These terms are governed by the laws of India.

1. Cancellation

• Clients may request cancellation before the project starts.

• Once work has commenced, cancellation requests may not be accepted.

2. Refund Policy

• No refunds will be provided for services already delivered or in progress.

• If a refund is approved, it will be processed within 7–10 business days.

3. Non-Refundable Services

• Digital marketing campaigns

• Paid advertising spend

• Strategy or consultation services

4. Exceptions

Refunds may be considered only in cases where:

• Service has not been started

• Duplicate payment made

As a digital service provider, we do not ship physical products.

1. Service Delivery

• Services are delivered electronically via email, dashboards, or online tools.

• Project timelines will be communicated at the time of purchase.

2. Delivery Timeline

• Initial setup: 3–7 business days

• Ongoing services: As per agreed schedule

3. Delays

Delays may occur due to:

• Incomplete client inputs

• Third-party platform issues

• All services are prepaid unless otherwise agreed in writing

• Payments are processed via secure gateways such as Cashfree

• Client agrees not to initiate unauthorized chargebacks

• Any fraudulent dispute will be legally contested

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Client Obligations

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Client must:

• Provide accurate information

• Give timely approvals

• Provide access to required tools/accounts

Delays from client side may impact delivery timelines.

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Limitation of Liability

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We are not liable for:

• Indirect or consequential damages

• Platform bans (Google, Meta, etc.)

• Business losses

• We do not guarantee specific results such as increased sales, rankings, or leads.

• Results depend on multiple factors including market conditions and platform algorithms.

• We are not responsible for changes made by third-party platforms (e.g., Google, Meta).